| For 100 Years, Melitta has dedicated itself to providing the ultimate coffee experience with its premium line of gourmet coffees, coffee filters, and high quality coffeemakers, bringing European Indulgence to everyday life. |
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Your Satisfaction Is Guaranteed!
At Melitta we feel confident you will appreciate why we are considered the Coffee Perfection company. If for any reason, you are not completely satisfied with your purchase or if you have any questions or comments, please contact our customer service department at consumerrelations@melitta.com or by calling 1-888-MELITTA 1-888-635-4882. Questions About Your Order? For assistance in placing an order or to inquire about the status of an existing order, please contact our customer service department at consumerrelations@melitta.com or by calling 1-888-MELITTA 1-888-635-4882. SPECIAL NOTE - ELECTRIC COFFEEMAKERS For service and information concerning Melitta electric coffeemakers, kettles or grinders with model numbers: 14 CUP COFFEE GRINDER - 80391 12 CUP GLASS COFFEE MAKER - 46891 10 CUP THERMAL COFFEE MAKER - 46892 1.7 LITRE KETTLE - 40991 Pease call toll-free: 877-293-9091, Monday - Friday, 8:00 AM - 4:30 PM, ET. For service and information on all other Melitta products please send us an e-mail at: consumerrelations@melitta.com or call us at 1-888-MELITTA 1-888-635-4882. One:One™ Java-Pod™ Coffeemakers For more information about the one:one coffee and tea makers please visit our store. Customer Service FAQSQuestion: How do I find out the status of my order? Answer: To find out the status of your order please contact our customer service department by e-mailing consumerrelations@melitta.com or by calling 1-888-MELITTA 1-888-635-4882. Question: Who will be delivering my order, and how long will it take to receive it? Answer: Your order will be delivered via UPS or USPS and shipped within 3 business days (Monday - Friday) from the time you place your order. You can expect your delivery in approximately 7 to 10 business days. Question: How much are Melitta's shipping and handling fees?
Question: How do I return a defective product? Answer: Service and information concerning Melitta electric coffeemakers with model numbers beginning with "ME" is provided by Fox International. Please call them at 800-231-9786, Monday–Friday, 8:30 AM–8:00 PM, ET. Tuesday–Friday are the best days to call for faster service. Or email applicaconsumeraffairs@fox-international.com For service and information on all other Melitta products please send us an e-mail at: consumerrelations@melitta.com or call us at 1-888-MELITTA 1-888-635-4882. Question: What is Melitta Coffee Club? Answer: Coffee Club is an easy and convenient way to receive Melitta coffees and products delivered right to your door. The best part is, you can modify your order to your taste–just like your coffee. Find out more about Melitta Coffee ClubTM. Question: How do I change my Melitta Coffee Club order? Answer: The Melitta Coffee ClubTM membership program is designed to adjust to your needs. After your first delivery, you can change the quantities or types of coffees you receive at any time. To change your current order please send us an e-mail at: consumerrelations@melitta.com or call our customer service specialists at 1-888-MELITTA 1-888-635-4882. Question: What is Designed to Deliver Coffeehouse? Answer: Designed to Deliver Coffeehouse coffeemaker is a revolutionary way to brew coffee. Its special pod-filtered system is designed to deliver coffee bar quality right at home. No measuring. No mess. And the ultimate cup of coffee in less than a minute... every time. All single serve products are available on our website in the shopping area. Question: How do I unsubscribe from your e-mail list? Answer: You may opt out of receiving e-mails from us at any time by e-mailing consumerrelations@melitta.com Question: How can I sign up for Melitta's office delivery service? Answer: You can contact our office coffee specialists by e-mailing consumerrelations@melitta.com (please include your city/state in the body of the e-mail) or by calling us at 1-888-Melitta 1-888-635-4882. Question: How can I get coffee delivered to my home or office? Answer: Melitta Coffee Club is an easy and convenient way to receive Melitta coffees and products delivered to your home or office. Sign up now. |
 Melitta USA, Inc. 13925 58th Street North Clearwater, Florida 33760 1-888-MELITTA 1-888-(635-4882) |